Select the drop-down list next to 'Open' and select 'Open With'.The download bar will now show to 'Open, Open Folder, View Downloads',.You will receive a notification on the bottom of the browser to 'Open, Save, Cancel'.

Select the resource you are trying to access - Application or Desktop.Navigate to the Citrix Workspace Store or Citrix Storefront Store.Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers. After the ICA file is downloaded, enable the browser to open similar files automatically. ICA file is downloaded during the process. ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file: When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '. Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App Install the Latest Version of Citrix Workspace App Enable Citrix ICA Client Object (ActiveX Win32).Clear the 'Do not save encrypted data to disk' Option.Remove or Disable Third Party Browser Adware.ica File Type With Citrix Connection Manager Install the Latest Version of Citrix Receiver.There can be a number of resolutions to the issue including but not limited to the following: If you continue to encounter this behavior please review the steps outlined below. If you are missing access to any Surgery application, please send us a ticket at to grant you access.In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.īy default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly.Ĭonfirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ( 'Web Browser' option) instead. Note: The Surgery network drives are accessible via the 'Windows Explorer- Transfer Files' app. If you receive a message like the one below when launching apps, please click ' Permit all Access'.All of the Citrix apps will be displayed on the main page.Please send us a ticket at if you need help with your username and/or password. Login with your Surgery username and password.Go to the Surgery Citrix website from any browser:.Please go to the Citrix website to obtain the latest download: NOTE: In order to launch Surgery Citrix apps, you will need to have the Workspace app installed. It is intended for Surgery users that do not have access to a Surgery computer and need access to the Surgery network. This KB article will help users access the Surgery Citrix remotely.

Citrix receiver login popup